IAG PACKING AND SHIPPING GUIDELINES FOR INTERLIBRARY LOANS
Shipping and Delivery will be made by Tricor, Inc. Courier Services

Shipping Guidelines for Campus ILL Units & Mail Rooms
(as modified at the October 2000 and January 2001 RSC-IAG meetings)

1. Books from General Collections will be shipped in bins or pouches as appropriate for the size of the shipment.

2. Books in bins will be packed with appropriate padding such as bubble wrap or corrugated wrap to provide cushioning and to prevent them from shifting positions within the bin.

3. Books in pouches may be placed in envelopes/jiffy bags for additional protection.

4. Articles may be shipped in pouches and placed in hard covered folders (such as color life expanding wallets with grippers) for shipment within the pouches.

5. Pouches may be shipped in bins for greater protection.

6. Microforms and maps will be individually wrapped before shipping in bins. Microforms will not be shipped in pouches.

7. Audio tapes, CDs and sound recordings will be placed in a box for shipment within a pouch or bin. LPs will be sent in bins only.

8. Fragile/damaged items will be tagged prior to shipment and bins will be tagged with notice of containing fragile items to alert the receiving library as well as Tricor.

9. All items being sent to Santa Cruz should be wrapped in plastic all year. For other campuses wrap all items in plastic in addition to bubble wrap during the rainy season (i.e., October-April).

10. Empty bins and pouches will be returned, empty or not, to their owning library.

Tricor Delivery Guidelines
(as modified in the 2000 UC/Tricor MOU)

1. Pick ups and deliveries will be made in an appropriate delivery vehicle that ensures the safety of materials being shipped. Materials may not be exposed to climatic conditions that would compromise the items (including exposure to water, extreme heat or extreme cold.) Materials must be covered from the elements at all times including during transportation and when waiting for transfers.

2. Bins will be covered in plastic for protection, especially during rain. If items are noticeably wet, Tricor will notify the library immediately so that measures can be taken to prevent mold or mildew.

3. Deliveries must be left where they are protected from weather conditions.

4. Bins and pouches must not be thrown or handled in any manner that could damage the materials inside.

5. Bins must not be stacked over five bins high.

6. Tricor personnel will be uniformed and display identification badges.

7. Tricor vehicles will be appropriately marked and/or display window signage.

8. These guidelines apply to Tricor and its subcontractors.

Manual of ILL Policies & Procedures
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