Years active: 2003-2013
NOTE: Beginning July 2013, the University of California Libraries launched a revised advisory structure. The groups within the previous structure are no longer active, including this group. See UC Libraries Advisory Structure (UCLAS) for information about the current structure.
Group Description
In May 2014, the Digital Reference Operations Team was charged by the Council of University Librarians to manage the shared “Ask a Librarian” systemwide service.
Key Documents
- Report to HOPS–Recommendations on Staffing the University of California Ask a Librarian Service (May 18, 2012) [PDF]
- Activity Report to HOPS for Fiscal Year 2009-2010 (July 27, 2010) [PDF]
- Recommendation to Continue Participation in 24/7 Reference Cooperative (March 30, 2010) [PDF]
- Staffing Report to HOPS (September 23, 2009) [PDF]
- Interim Report on UC Libraries Participation in 24/7 Reference (July 31, 2009) [PDF]
- Plan for 24/7 Reference Cooperative Implementation (December 2008) [PDF]
- Report to HOPS (May 23, 2007) [PDF]
- Staff Survey [PDF]
- User Survey Analysis [XLS]
- Question Analysis [PDF]
- Final Report–UC Chat Collaboration Pilot Report (June 13, 2005) [PDF]
- Progress Report–Digital Reference Systems Evaluation (September 16, 2003) [PDF]
- Staffing Questions for Digital Reference Services (May 13, 2003) [PDF]
- Inventory of Features of Digital Reference Systems (March 21, 2003) [PDF]
Roster at Time of Disbandment
| UC Berkeley | Lynn Jones |
| UC Davis | Melissa Browne, Co-Chair |
| UC Irvine | Cynthia Johnson |
| UC Los Angeles | Simon Lee |
| UC Merced | Elizabeth McMunn-Tetangco |
| UC Riverside | Ken Furuta, Co-Chair |
| UC San Diego | Gayatri Singh |
| UC San Francisco | Peggy Tahir |
| UC Santa Barbara | Lorna Lueck |
| UC Santa Cruz | Frank Gravier |
| CDL | Alison Ray |
Document owner: Felicia Poe