Digital Reference Common Interest Group (DIGREF)

Years active: 2003-2013

NOTE: The UC Libraries has had a series of different advisory structures. This group is no longer active but the page remains for historical context. For more information about past groups go to Phases of UC Libraries Advisory Structures and for more information about the current groups go to UC Libraries Advisory Structure (UCLAS).

Group Description

In May 2014, the Digital Reference Operations Team was charged by the Council of University Librarians to manage the shared “Ask a Librarian” systemwide service.

Key Documents

• Report to HOPS–Recommendations on Staffing the University of California Ask a Librarian Service (May 18, 2012) [PDF]
• Activity Report to HOPS for Fiscal Year 2009-2010 (July 27, 2010) [PDF]
• Recommendation to Continue Participation in 24/7 Reference Cooperative (March 30, 2010) [PDF]
• Staffing Report to HOPS (September 23, 2009) [PDF] 
• Interim Report on UC Libraries Participation in 24/7 Reference (July 31, 2009) [PDF]
• Plan for 24/7 Reference Cooperative Implementation (December 2008) [PDF]
• Report to HOPS (May 23, 2007) [PDF]
  

   

  • Staff Survey [PDF]
  • User Survey Analysis [XLS]
  • Question Analysis [PDF]
• Final Report–UC Chat Collaboration Pilot Report (June 13, 2005) [PDF]
• Progress Report–Digital Reference Systems Evaluation (September 16, 2003) [PDF]
• Staffing Questions for Digital Reference Services (May 13, 2003) [PDF]
• Inventory of Features of Digital Reference Systems (March 21, 2003) [PDF]

Roster at Time of Disbandment